DILIGENCE offers free shipping on orders upto Rs 1000/- beyond which we will include nominal handling charges. Delivery is limited to India, at the moment. Products will be shipped within 2-3 days of placing the order. Orders will be delivered within 4-7 days of shipping, depending on your location within the country.

 

 

DELIVERY

However, all deliveries are carried out by reputed couriers / Registered post / Speed post or any other reliable mode. All deliveries are made as per their respective stipulated delivery time schedule which will be clearly mentioned in the site as well as in the auto-mail communication sent to customers at the time of purchase. There can be delay caused by third party courier / postal services in product delivery. DILIGENCE shall not be liable for such delays and discrepancies. However, in case of any such event, customers are free to escalate matters with us to help you out on priority. In case the customer is not reachable or does not accept delivery of products in these attempts DILIGENCE reserves the right to cancel the order(s) at its discretion. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location.

 

Sometimes, delivery may take longer due to

  • Bad weather
  • Flight delays
  • Political disruptions
  • Other unforeseen circumstances including any force majeure event

In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates. Also, we will not be able to compensate for any mental agony caused due to delay in delivery. The customer can cancel the order at any moment of time even if the delivery time exceeds the expected delivery time. If it is a prepaid order, the customer will be refunded back in the account as soon as the order is successfully cancelled.

Title and risk of loss for all products ordered by you shall pass on to you upon DILIGENCE’s shipment to the shipping carrier.